As 2022 begins, we just wanted to take a moment to take stock of what a busy and productive twelve months SchoolsBuddy has had with new updates, improvements, and events. Thank you for joining us on this journey, and for your continued collaboration and feedback, which drives everything we do at SchoolsBuddy.
Key Product Updates
2021 saw a number of improvements to our existing platform, including:
Mobile App (with SSO)
Our brand new app is an integrated portal for activities, bookings, sports, billing, transport, and portal links, for parents, staff and students to use on the move. Click here for more information
Portal Links (& Parent Portal Enhancements)
Schools can now provide instant and quick links to important documents or web pages for parents to access, as well as other users by setting the required visibility. Click here for more information.
Transport Improvements
Multiple timetables can be created to cover different date ranges and attendance registers show transport stop addresses for each student as well as if permission to walk has been granted by the parent.
UI Updates
Easier login options for new parents have been made available, PowerSchool SSO has been added, and super admins can now turn common SSO options on or off.
Staff / Parent Switcher
Staff who are also parents can now use the same account and email login, but are able to switch between modes. This is also available on the new app.
We introduced
A new look to sending communications with the added ability to send to individuals and subject classes (as well as groups, year/grade levels, or the whole school). Attachments can now be delivered via email but with a setting to only allow access if the user is logged in. This can ensure the privacy of attachments. And finally, when creating communications the HTML editor has been updated to allow image uploads. This is also available when you create portal links and welcome messages.Our Year in Support
8.5k
Support Tickets Raised
97.3
Customer Satisfaction Rating
2250
Support Calls
600
Online Trainings
75
Tickets responded to within 8 hrs
43
Tickets solved within 4 hrs
69
Ticket solved within 24 hrs
2k
Support Articles Updates
60k
Support Article Views
99.9
System Uptime
Let’s Connect in 2022!
- Feb 25-27 Virtual: FOBISIA’s 28th Annual Leadership Conference
- Mar 23-25 In Person: BETT UK
- April TBD Virtual: Faria Education Technology Conference
- Apr 23-24 In Person: ACAMIS Spring Leaders
- May 7-9 In Person: COBIS
- May 13-14 Virtual BSME: PE Conference
- Oct TBD In Person: HMC
- Sept TBD Virtual: PHASE
- Oct TBD In Person: ACAMIS Technology Conference
- Nov 15-22 In Person: GESS Dubai