SchoolsBuddy Subprocessor
Last revised December 15th, 2025
SchoolsBuddy uses trusted third-party service providers ("sub-processors") to help deliver our online learning and related services ("Services"). Each sub-processor processes personal data only on our instructions and is bound by confidentiality and data protection obligations.
This page lists the key sub-processors most relevant to our students, parents and staff. If you have any questions, please contact [email protected].
SchoolsBuddy utilises the following Subprocessors to process school personal data, which is necessary for SchoolsBuddy to deliver the Services to its customers.
General 3rd Party
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| Product / Trade Name | Legal Entity Name | Parent Company Legal Entity Name | HQ Address | Parent Company HQ Address | Use | Product Website Link | Parent Website Link | Product Data Centre Locations | Contact Details |
|---|---|---|---|---|---|---|---|---|---|
| Calendly | Calendly LLC | N/A | 115 E Main St Ste A1B PMB+ 123, Buford, GA 30518, USA | N/A | Sales & Support reps use this to schedule meetings with clients | calendly.com | N/A | AWS & Google Cloud Platform- (USA) | [email protected] |
| Github | GitHub, Inc. | Microsoft Corporation | 88 Colin P Kelly Jr. Street, San Francisco, California, 94107, USA | 1 Microsoft Way, Redmond, WA 98052, USA | Product source, support SQL, static data | github.com | microsoft.com | USA, EU (includes Azure regions in EFTA countries, currently Norway and Switzerland), Australia & Japan | [email protected] |
| Google LLC | Alphabet Inc. | 1600 Amphitheatre Parkway in Mountain View, California, USA | 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA | SSO, emails, docs, etc | google.com | abc.xyz | Global Network: 42 Regions / 127 Zones across NA, EU, APAC, LATAM, MEA | Alfonso Lugo Senior Director - Risk, Compliance, and Integrity Google LLC 1600 Amphitheatre Pkwy Mountain View, CA 94043 Email: [email protected] Phone: +1 650 253 0000 | |
| SalesForce | SalesForce, Inc. | N/A | 415 Mission St, 3rd Floor, San Francisco, CA 94105, USA | N/A | Used to manage school provisioning for SchoolsBuddy | salesforce.com | N/A | Information can be found here | [email protected] (EVP, Global Privacy, Product, AI & Cybersecurity Legal) |
| Slack | Slack Technologies, Inc. | SalesForce, Inc. | 415 Mission St, 3rd Floor, San Francisco, CA 94105, USA | 415 Mission St, 3rd Floor, San Francisco, CA 94105, USA | General communication and alerts | slack.com | salesforce.com | Information can be found here | [email protected] |
| Twilio SendGrid | Twilio Inc. | N/A | 101 Spear Street, Fifth Floor, San Francisco, California 94105, USA | N/A | Twilio.com | N/A | EU-West-1, DUB1- Dublin, Ireland EU-Central-1- Frankfurt, Germany AMS1- Amsterdam, Netherlands | [email protected] | |
| Jira / Confluence | Atlassain Pty Ltd | Atlassain Corporation Plc | Level 6, 341 George Street, Sydney, NSW 2000, Australia | Level 6, 341 George Street, Sydney, NSW 2000, Australia | Management of development process and support | atlassian.com | atlassian.com | AWS- (Australia, Brazil, Canada, Germany, India, Ireland, Japan, Singapore, South Korea, Switzerland, UK, USA) | [email protected] |
| Microsoft | Microsoft Corporation | N/A | 1 Microsoft Way, Redmond, WA 98052, USA | N/A | Hosting | microsoft.com | N/A | Azure global infrastructure experience | Microsoft EU Data Protection Officer One Microsoft Place South County Business Park Leopardstown Dublin 18 D18 P521 Ireland Telephone: +353 (1) 706-3117 |
| ZenDesk | ZenDesk, Inc. | N/A | 181 Fremont St, San Francisco, California, 94105, USA | N/A | Customer support | zendesk.com | hf.com / permira.com | AWS- (USA, Germany, Ireland, UK, Japan & Australia) | [email protected] or [email protected] |
| Pendo | Pendo.io, Inc. | N/A | 301 Hillsborough Street, Suite 1900, Raleigh, NC 27603, USA. | N/A | In-app notifications and product analytics | pendo.io | N/A | Inofrmation can be found here | DPO: [email protected], UK Rep + EU Rep- [email protected] |
| Adobe | Adobe Inc. | N/A | 345 Park Avenue San Jose, CA 95110-2704, USA | N/A | Facilitate contract execution | adobe.com | N/A | AWS- (USA, Ireland & Japan) | [email protected] |
| ISSP | Information Systems Security Partners LLC | N/A | 10/14 Radyscheva St. (Volnovaska St. 10/14), Business center "IRVA", Building B, Entrance 1, Kyiv, Ukraine, 03124 | N/A | SMS | issp.com | N/A | Localised in Ukaraine with secondary frameworks within the EEA | [email protected] |
| Planhat | Planhat AB | N/A | Malmskillnadsgatan 13, 111 57 Stockholm, Sweden | N/A | Second Customer Relationship Management (CRM) platform, used alongside Salesforce | planhat.com | N/A | Google Cloud Platform- (USA, Blegium) | [email protected] |
3rd Party education partners and integrations processing school personal data.
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| Product / Trade Name | Legal Entity Name | Parent Company Legal Entity Name | HQ Address | Parent Company HQ Address | Use | Product Website Link | Parent Website Link | Product Data Centre Locations | Contact Details |
|---|---|---|---|---|---|---|---|---|---|
| iSAMS | iSAMS Limited | IRIS Software Group | 4th Floor Heathrow Approach, 470 London Road, Slough, SL3 8QY, England | 4th Floor Heathrow Approach, 470 London Road, Slough, SL3 8QY, England | Import / SSO | isams.com | iris.co.uk | Microsoft Azure (London, UK & Hong Kong) | Data protection owner for iSAMS - Nicholas Clark - [email protected] |
| Microsoft 365 | Microsoft Corporation | N/A | 1 Microsoft Way, Redmond, WA 98052, USA | N/A | SSO | microsoft.com | N/A | Azure global infrastructure experience | Microsoft EU Data Protection Officer One Microsoft Place South County Business Park Leopardstown Dublin 18 D18 P521 Ireland Telephone: +353 (1) 706-3117 |
| PowerSchool | PowerSchool Group LLC | PowerSchool Holdings, Inc. | 150 Parkshore Dr. Folsom, CA 95630, USA | 150 Parkshore Dr. Folsom, CA 95630, USA | Identity Provider | www.powerschool.com | www.powerschool.com | Customer data is securely hosted within the specific AWS Region matching the school’s geographic location (EU, Canada, or US) to comply with GDPR, Canadian data residency, and local privacy laws. For EU/UK users, data is either localized in European data centers or protected via Standard Contractual Clauses (SCCs) to guarantee strict data sovereignty. | [email protected] |
| AsiaPay | AsiaPay Limited | N/A | Unit 1701-05, 17/F, K. Wah Centre, 191 Java Road, North Point, Hong Kong | N/A | Import | www.asiapay.com | N/A | Asia-Pacific Hubs: Primary secure data processing servers sit in Hong Kong, backed by redundant regional bank-clearing infrastructure nodes across Singapore, Malaysia, and the Philippines. | [email protected] |
| Wonde | Wonde Limited | N/A | Newmarket, Suffolk, England, at Furlong House, 2 King's Court, CB8 7SG | N/A | Import | wonde.com | N/A | AWS- (Ireland) | [email protected] |
| Paysafe | Paysafe Limited | N/A | 25 Canada Square, 27th Floor, London, E14 5LQ, United Kingdom | N/A | Payments | paysafe.com | N/A | AWS/ Microsoft Azure- (USA, Ireland, Germany) | Personal Data/Information Requests |
| PayPal | PayPal, Inc. | PayPal Holdings, Inc. | 2211 North First Street, San Jose, California 95131, USA | 2211 North First Street, San Jose, California 95131, USA | Payments | paypal.com | paypal.com | USA (California, Arizona, Nebraska, Utah, Nevada, Arizona) | Help Centre |
| Stripe | Stripe, Inc. | N/A | 354 Oyster Point Blvd, South San Francisco, CA 94080, USA | N/A | Payments | stripe.com | N/A | AWS- (USA, Ireland, Germany, India) | Adi Gilad- [email protected] |
| Braintree | PayPal, Inc. | PayPal Holdings, Inc. | 2211 North First Street, San Jose, California, USA | 2211 North First Street, San Jose, California 95131, USA | Payments | www.paypal.com | N/A | USA (California, Arizona, Nebraska, Utah, Nevada, Arizona) | Paypal Contact Form |
| RedDot Payment | Red Dot Payment Pte. Ltd. | MIH PayU B.V. | 143 Cecil Street, Suite 21-01, GB Building, Singapore 069542 | Fred. Roeskestraat 115, 1076 EE, Amsterdam | Payments | reddotpayment.com | payu.com | AWS- (Singapore and Europe) | [email protected] |
| BlueSnap | BlueSnap Inc. | Payroc World Access, LLC | 800 South Street, Suite 640, Waltham, MA 02453, USA | 7840 Graphics Dr #200, Tinley Park, IL 60477, United States | Payments | www.bluesnap.com | payroc.com | USA, UK | [email protected] |
| Firefly Learning | Firefly Learning Ltd. | Firefly Bidco Limited (The holding company vehicle) | 345 Park Avenue San Jose, CA 95110-2704, USA | 167-169 Great Portland Street, 5th Floor, London, W1W 5PF | SSO | fireflylearning.com | fireflylearning.com | Ireland & NWS, Australia | [email protected] |